Connect Instagram

Introduction

Once you connect your Instagram, Socialphotos will fetch your tagged photos, your posts, and any hashtag photos you track. You can then add these photos into galleries for display. We notify you when there are new photos to help you curate them. Note that we never post on your behalf.

Requirements

For Socialphotos to integrate with Instagram, Instagram requires that your account is:

  1. Be a Business Account
  2. Connected to a Facebook Page

You can follow these links to set that up: Set Up a Business Account on Instagram, and Add a Facebook Page to your Instagram Business Account

Required Permissions

Socialphotos takes your privacy and security seriously. We asks for the minimum required permissions. Specifically, these are the permissions we require:

  • pages_show_list
  • instagram_basic
  • instagram_manage_comments
  • pages_read_engagement
  • pages_manage_metadata
  • public_profile

These are the minimum permissions required to get the most benefits for Socialphotos. You can read about it from Instagram's reference API.

We do not post anything on your behalf.

Permissions & Functionalities

These are permissions and what it is used for.

Name Required For
pages_show_list Tagged Photos, Hashtags Search, Posts, Mentioned Photos
instagram_basic Tagged Photos, Hashtags Search, Posts, Mentioned Photos
instagram_manage_comments Tagged Photos, Mentioned Photos
pages_read_engagement Tagged Photos, Mentioned Photos
pages_manage_metadata Mentioned Photos
public_profile Posts

Common Issues

Here are some of the common issues we have seen from Instagram.

Instagram Disconnected

Sometimes your Instagram account can get disconnected. While you are disconnected, we cannot fetch any Instagram photos for you. Here are some of the reasons as to why this can happen:

  • You changed your password
  • Instagram detect suspicious activity on your account
  • You have not used the site for a while and Instagram logs you out
  • You change your Facebook page or other information
  • ...and many more

The solution is simple. You can re-connect via the Instagram settings and click on "Connect Instagram". For reference, you can navigate to this settings page via Account → Settings.

Cannot Track Certain Hashtags

This can happen for the following reasons:

  • Your hashtags may be deemed inappropriate or have adult content.
  • Your hashtags may not exist yet.

In any case, we are here to support you so please reach out if you encounter any issues.