Connect Instagram
Introduction
Once you connect your Instagram, Socialphotos will fetch your tagged photos, your posts, and any hashtag photos you track. You can then add these photos into galleries for display. We notify you when there are new photos to help you curate them. Note that we never post on your behalf.
Requirements
For Socialphotos to integrate with Instagram, Instagram requires that your account is:
- Be a Business Account
- Connected to a Facebook Page
You can follow these links to set that up: Set Up a Business Account on Instagram, and Add a Facebook Page to your Instagram Business Account
Required Permissions
Socialphotos takes your privacy and security seriously. We asks for the minimum required permissions. Specifically, these are the permissions we require:
- pages_show_list
- instagram_basic
- instagram_manage_comments
- pages_read_engagement
- pages_manage_metadata
- public_profile
These are the minimum permissions required to get the most benefits for Socialphotos. You can read about it from Instagram's reference API.
We do not post anything on your behalf.
Permissions & Functionalities
These are permissions and what it is used for.
| Name | Required For |
|---|---|
| pages_show_list | Tagged Photos, Hashtags Search, Posts, Mentioned Photos |
| instagram_basic | Tagged Photos, Hashtags Search, Posts, Mentioned Photos |
| instagram_manage_comments | Tagged Photos, Mentioned Photos |
| pages_read_engagement | Tagged Photos, Mentioned Photos |
| pages_manage_metadata | Mentioned Photos |
| public_profile | Posts |
Common Issues
Here are some of the common issues we have seen from Instagram.
Instagram Disconnected
Sometimes your Instagram account can get disconnected. While you are disconnected, we cannot fetch any Instagram photos for you. Here are some of the reasons as to why this can happen:
- You changed your password
- Instagram detect suspicious activity on your account
- You have not used the site for a while and Instagram logs you out
- You change your Facebook page or other information
- ...and many more
The solution is simple. You can re-connect via the Instagram settings and click on "Connect Instagram". For reference, you can navigate to this settings page via Account → Settings.
Cannot Track Certain Hashtags
This can happen for the following reasons:
- Your hashtags may be deemed inappropriate or have adult content.
- Your hashtags may not exist yet.
In any case, we are here to support you so please reach out if you encounter any issues.