Upload Pages
Collect customer photos anywhere you can share a link
Create a dedicated upload page for your store, then share its link anywhere you can place a normal URL. Link text, a button, or an image on your website; add it to post-purchase or other customer emails; send it by SMS or direct message; place it in a social profile; or turn it into a QR code for packaging and printed material. Customers can submit a photo or video without signing in.
Upload Pages is available on Basic, Advanced, and Premium plans, including trials on those plans.
While signed into Socialphotos, choose Upload Pages in the sidebar, or open Upload Pages here.
Create your first upload page
- Open Upload Pages and click Create page.
- Enter a Page name, such as “Website banner” or “September creators.” This name identifies the source of uploads inside your account. Customers see your store name on the public page.
- Click Create page. You will arrive at Manage pages.
- Click Preview to check the form, then Copy link.
- Paste the copied URL into your banner's link field, email, or other place you want to collect content.
The link opens a dedicated page. It does not open the gallery upload popup on your storefront.
Anyone with the link can upload, and recipients can forward it. Send it only to your chosen group if you want limited distribution.
Try it before sharing
- Open the copied link on your phone or in a browser where you are not signed into Socialphotos.
- Choose one photo or video, fill in the requested details, and submit. Each file can be up to 50 MB.
- Wait for the upload confirmation. Videos may take additional time to process.
- Return to Upload Pages in Socialphotos and check that your media appears with the correct Source name.
If you see an error, reload the page, choose your file again, and retry. For an image that cannot be processed, try a JPEG or PNG.
Review your uploads
The Upload Pages screen shows media received through all your pages. Use All Sources to filter by page. Create page and Manage pages are always available at the top.
Each card's Source is the current page name. Renaming a page updates this label on existing uploads; the uploader's name and email remain unchanged.
Use Add To Gallery or Tag Product to curate content. These actions save a copy in Curated / Favorites. Receiving an upload alone does not publish it.
Page uploads stay in Upload Pages. Customer Uploads contains submissions from your storefront gallery upload buttons; Bulk Uploads contains media you upload yourself.
Manage your pages
- Rename: change the internal source name. The public URL stays the same.
- Disable: stop new submissions and keep received content. Enable it again to reuse the same URL.
- Delete: permanently retire the page and delete its source uploads. Copies already saved in Curated / Favorites and their gallery placements remain.
- Delete an individual upload: remove only that source item. Its existing curated copy and placements remain.
Disabled and deleted pages show an unavailable message instead of an upload form. They do not redirect automatically.
All pages share your default product gallery upload-form settings, including instructions, displayed fields, required fields, and terms. Separate form settings per page are not available yet.
Frequently asked questions
How do I collect customer photos after a Shopify purchase?
Create an Upload Page, copy its link, and add that link to a post-purchase email sent after the customer has received and used the product. The customer opens the page and submits a photo or video. You then review the submission in Socialphotos before choosing whether to publish it.
Plan the complete post-purchase collection workflow.
Do customers need an account or Instagram to upload?
No. A customer can open an Upload Page and submit content without signing in to Socialphotos, Shopify, or Instagram. Anyone with the link can open it, so send it only to the audience you intend to invite.
Where can I share an Upload Page link?
Anywhere you can use a normal URL. Link text, a button, or an image on your website; add it to post-purchase or other customer emails; send it through SMS or direct messages; place it in a social profile; or convert it into a QR code for packaging, event signs, and printed inserts. Create separately named pages when you want submissions from different placements to carry different Source labels inside Socialphotos.
Are Upload Page submissions published automatically?
No. Submissions stay in Upload Pages until you review them. Use Add To Gallery to place selected content in a page gallery, or Tag Product on Advanced or Premium to make it shoppable and eligible for an installed product gallery.